Contact Us

NICCY is here to help 

Legal Enquiries

NICCY’s Legal and Investigations team deals with complaints from children and young people and/or their parent/carers, about the services they receive or the way they are treated.

General Enquiries – you can contact us in a number of different ways: 

Need to talk?

If you are a child or young person and need to talk to someone, you can call Childline free on 0800 1111 at any time.

Media Enquiry

If you have a media enquiry you can call the office on 028 90311 616 and ask to speak to a member of the Communications Team, email or call mobile 07917 544 177 Monday – Friday (9am and 5pm).

Protected Disclosure

NICCY is designated as a Prescribed Person and as such can assist individuals from external organisations who have a disclosure to make on a matter relating to the safeguarding and promotion of the rights and best interests of children and young people. You can find out more about Protected Disclosures here.

Tell us about NICCY – your feedback or complaint

If you feel we have made a mistake, or done something which you found unsatisfactory or unacceptable, please let us know by following our complaints procedure. You can find out more information on how to make a complaint here.