NICCY is here to help
NICCY's Legal and Investigations team deals with complaints from children and young people and/or their parent/carers, about the services they receive or the way they are treated.
If you need some advice or want to make a complaint, please complete our online Referral Form here
You can also speak to a member of the team by calling 07922 710356
General Enquiries - you can contact us in a number of different ways:
- By phone on 028 9031 1616
- By emailing us at firstname.lastname@example.org
(please note emails received into the ‘info@’ inbox are read and distributed by administration staff at NICCY)
- By faxing us on 028 9031 4545
- By direct messaging us at twitter.com/nichildcom
- By private messaging us at facebook.com/nichildrenscommissioner
- Or by using the enquiry form opposite
Need to talk?
If you are a child or young person and need to talk to someone, you can call Childline free on 0800 1111 at any time.
If you have a media enquiry you can call the office on 028 90311 616 and ask to speak to a member of the Communications Team, email Communications@niccy.org or call mobile 07917 544 177 Monday – Friday (9am and 5pm). You can also visit the Online Media Centre for more information.
You can visit us at our office in Belfast:
Equality House 7-9 Shaftesbury Square Belfast BT2 7DP
NICCY is designated as a Prescribed Person and as such can assist individuals from external organisations who have a disclosure to make on a matter relating to the safeguarding and promotion of the rights and best interests of children and young people. You can find our more here.
Tell us about NICCY - your feedback or complaint
If you feel we have made a mistake, or done something which you found unsatisfactory or unacceptable, please let us know by following our complaints procedure. You can find out more information on this here.